TERMS & CONDITIONS

Please read our terms & conditions carefully before ordering your yard greeting.

By ordering any of our products, you agree to be bound by these terms & conditions.

 

  1. PAYMENT:   The Payment is due at time of booking and it must clear within 24 hours of delivery.  Payment information is transmitted over secure SSL encryption and is not stored.
  2. CANCELLATION: If you need to cancel your order prior to the day of delivery, we reserve the right to refund 1⁄2 of your payment or you may rather to reschedule for the full value paid. Cancellations made the day of scheduled delivery may not receive a refund.
  3. RUSH ORDERS: Rush and same day orders will be adjusted as follows:
    • Based on our available inventory.
    • Orders placed within 24 hours of event day are not guaranteed.
    • $20 rush fee may apply.
    • Order will be refunded if we are unable to complete your order.
  4. WEATHER CONDITIONS: We will not be able to deliver your Rainbow Yard Signs greeting if there is lightning or any other hazardous weather conditions that prevent set up and or take down. In the event of prohibitive weather or inclement weather, if we are unable to reschedule the greeting order will be refunded.
  5. REFUND POLICY: We will not refund payment if homeowner requests greeting to be removed or any errors that occur while submitting the order.
  6. THE PRICE INCLUDES: delivery, set up and take down of the yard greeting + solar lights. The local Rainbow Yard Sings Staff will contact you directly to schedule your delivery.
  7. GETTING READY: All Rainbow Yard Signs greetings are intended to be enjoyable surprises.  Please remember to inform the homeowner that they will be receiving the greeting so they can get ready and make any necessary arrangements. We encourage homeowners to water the yard a couple hours before setting up the greetings sign, the sprinkler systems MUST be turned off while greeting is on display. We require the homeowner to notify landscaping companies for the duration of the yard greeting in order to prevent any damage.
  8. All signs remain the local Rainbow Yard Signs’ property. Any damage, destruction or tampering with the Rainbow Yard Signs is prohibited.  Signs should not be moved without consent from our local staff. You are responsible for replacement of the graphic(s), letter(s) or stake(s) at full replacement value. Full payment for any signs that are damaged will be enforced.
  9. Rainbow Yard Signs reserves the right to decline orders that are controversial, disrespectful or that do not fit the festive nature of our business. If an order is declined, a full refund will be honored.
  10. Yard signs are intended to be setup on the ground utilizing  metal stakes into a well-irrigated surface. If it is not possible to insert a pencil on the surface, we probably will not be able to setup the sign. Hard surfaces like dirt, synthetic grass, concrete or other material that makes installation difficult, will make it impossible for us to do a traditional setup, please inform us about it to take the necessary precautions, we will do everything in our power to accommodate the sign and celebrate this special occasion.